Shipping & Tracking

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SAME DAY SHIPPING ON ALL WEEKDAY ORDERS PLACED BEFORE 3PM EST

Domestic Shipping

  • White Mountain Shoes ships orders to all locations within the U.S.
  • All orders ship out of our warehouse in Bethlehem, New Hampshire via UPS or, for certain locations, via USPS.
  • If you would like to ship to a PO BOX address, you must select our 'Flat Rate Ground' shipping option.
  • Deliveries are made Monday through Friday (except holidays).
  • If you opt for our Flat Rate Ground shipping option, orders are generally delivered within 3-7 business days. For customers outside of cont US (including APOs/FPOs/DPOs, Alaska, Hawaii, Puerto Rico and the United States Virgin Islands), shipping may take up to 6-8 weeks with this option. If you would like to receive your order sooner, we recommend choosing our Flat Rate Ground option.

Domestic Shipping

  • White Mountain Shoes offers shipping to Canada, Canadian customers please click here.
  • For destinations outside of the US and Canada, please contact us.

Processing Times

  • Orders begin processing the same day that they are placed, excluding weekends and public holidays.
  • We offer same day shipping if your order is placed before 3pm EST during the week (pending availability and credit verification).
  • Your account will be charged when your item(s) ships and you will be contacted if additional information is required for credit verification.
  • Orders submitted after 3PM EST or over the weekend will not ship until the following business day.

Shipping Charges

  • We offer FREE ground shipping on all orders over $60 within the Continental US with our Flat Rate Ground shipping option.
  • Orders under $60 ship for only $3.95
  • All other shipping rates, including outside of the continental US, expedited shipping, and shipping to Canada, are calculated based on the actual cost to ship your order. This will be calculated for you at checkout.

Shipping Options

The estimated delivery date for your order is based on your shipping address and the shipping option you choose:

Shipping TypeDelivery TimeNotes
Flat Rate Ground 4-9 Business Days Delivery to locations outside of the continental US may take longer. Use for all PO BOX addresses.
UPS Ground 2-5 Business Days Delivery based on distance to destination. Because we ship out of our home state of NH, west coast states may receive packages closer to the end of this timeframe.
UPS 3 Day Select 3 Business Days Delivery by end of day.
UPS 2nd Day Air 3 Business Days Delivery typically by end of day.
UPS 2nd Day Air A.M. 3 Business Days Delivery typically by 10:30 a.m.
UPS Next Day Air Next Business Day Delivery typically by 10:30 a.m.
UPS Next Day Air Early A.M. Next Business Day Delivery as early as 8:00 a.m.

Domestic Order Status & Tracking

Once your order has been shipped, we’ll notify you via email with your UPS tracking number. Visit www.ups.com to track your package. Certain addresses may be issued a USPS tracking number.